Frequently Asked Questions

EnzoRimenez.com is a part of the large network composed of 38 gay adult theaters, operated from France. To watch gay videos on our theaters please create a free user account and login on some of our theaters.

User account allows you to watch our weekly free videos and trailers on all our gay theaters. To watch paid videos on any of our websites, please purchase some TICKETS or subscribe to UNLIMITED ACCESS offer.

Unlimited Access
Our offer called ”Unlimited Access” allows you to watch as many videos you want on all our theaters as long you keep your membership active. After the payment on servers of our payment provider Paybox, unlimited access will be activated instantly on your user account. You will be able to watch 27443 videos on 38 gay theaters.

Rebils and Cancellation
Your bank card will be billed every 30 days untill you cancel your membership. To cancel your membership at any time, click on cancel my membership link in ”My Account” section. You can also contact our Customer support by email or phone. We reply to all customer mails within 24h.

Downloads and DVD
Unlimited access does NOT allow you to download videos. To download our videos please use our ”Tickets” offer. Scenes taken from DVDs already published on our websites are inculded in Unlimited Access offer. You can watch those videos as any other. Please notice that some scenes originaly composing a specific DVD may not be immediately available online. We add 25 videos every week, remaining scenes will be published progressively.


Tickets allows you to rent or to download videos on all our websites. Videos are available for 7 days rent and most of them also for 7 days download.

Videos downloaded on your PC or Mac are definitely acquired. To watch them later, you do not have to pay again. However, if you delete those videos from your PC or Mac, to download same videos again, you'll have to use new tickets. Please notice that not all videos are available for download ! Some of them are available for streaming only.

Our videos are usually priced 1-10 tickets. Your credit of tickets can be used on all our websites at any time, until consumed. Tickets do not expire. Unused credit of tickets will remain on your user account for many years.

Tickets are not submitted to automatic rebill policy. To ad new credit of tickets to your account our payment provider will ask you to provide again your credit card number. Buy more tickets at once and save up to 50%.

Customers who want to watch or download our videos from times to time only will find Tickets as most suitable offer for their needs. Customers who would like to watch as many videos they want on daily basis will be better served with our "Unlimited Access" offer.
The simplest solution is to use Google Chrome or Firefox browser!

Some clients have reported having troubles to watch our videos with Internet Explorer 10 (on their PC) or Samsung Internet (on Android devices). By installing and using the latest versions of Google Chrome and/or Firefox browsers, they have solved the problem.

If you experience the same troubles, we kindely ask you to fallow their path. Install and use the latest version of these two popular browsers. Don't forget to restart your PC or Smartphone from times to times.

If this does not help, and you still have trouble to watch our videos, do not hesitate to call our Support team for personalized assistance!
Contact Customer Support
Phone Support
+33 186 267 111
9am - 10pm 7 days/week, Paris time